WOTC, or Work Opportunity Tax Credit, is a federal tax credit available to employers who hire individuals from certain target groups who have consistently faced significant barriers to employment. To execute WOTC effectively, employers need a combination of administrative, compliance, and communication skills. Here are the key skills needed:

Understanding of WOTC Eligibility Criteria:

Familiarity with the specific target groups eligible for the WOTC program, which may include veterans, ex-felons, recipients of government assistance, etc.

Compliance Management:

A strong understanding of federal and state tax laws and regulations, especially those pertaining to employment and tax credits.

Record Keeping and Documentation:

The ability to maintain accurate records of employee qualifications and documentation required for WOTC certification.

Communication Skills:

Clear and effective communication with employees, especially during the hiring process, to ensure that all necessary information is gathered for WOTC eligibility.

Hiring Process Integration:

Integrating the WOTC screening process seamlessly into your existing hiring procedures.

Employee Education:

Educating hiring managers and HR staff about the WOTC program and its benefits, as well as providing guidance on identifying and documenting eligible employees.

Software Proficiency:

Familiarity with HR and payroll software that can help automate and streamline the WOTC screening and certification process.

Time Management:

Efficiently managing the WOTC application process to ensure that all necessary paperwork and information is submitted within the required deadlines.

Problem-Solving Skills:

Addressing any issues or discrepancies that may arise during the WOTC application process.

Monitoring and Reporting:

Establishing a system to track and report on the status of WOTC applications, including approvals and denials.

Legal and Regulatory Awareness:

Keeping up-to-date with any changes in WOTC eligibility criteria or application procedures, as well as other related employment laws.

Attention to Detail:

Ensuring that all necessary forms are properly filled out and submitted, and that eligibility criteria are met.

Financial Management:

Integrating WOTC benefits into your organization’s financial planning and budgeting.

Team Collaboration:

Working with HR, hiring managers, and finance departments to ensure that everyone is aligned and informed about the WOTC program.

Ethical Considerations:

Maintaining the highest ethical standards when applying for and utilizing WOTC benefits.


Remember that it’s crucial to consult with tax professionals or legal advisors who are knowledgeable about WOTC and employment tax credits to ensure full compliance with all applicable laws and regulations. This list provides a general overview, but specific requirements and best practices may vary depending on your location and industry.